At WyrdDezigns, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our Shopify store.

1. Information We Collect

  • When you place an order or interact with our store, we may collect the following information:
  • Name and contact details (email, phone number, postal address)
  • Payment information (processed securely via Shopify’s payment gateways — we do not store card details)
  • Order details (products purchased, custom order notes, etc.)
  • Any additional information you voluntarily provide (for example, customization details)

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Arrange delivery of your purchases
  • Provide customer service and support
  • Comply with legal, tax, and accounting obligations
  • Improve our services and store experience

3. Sharing Your Information

We only share your information with trusted third parties, where necessary, to operate our store and deliver your order:

  • Shopify – to power our online store
  • Payment processors – to securely process transactions
  • Delivery and courier services – to deliver your order
  • Legal authorities – if required by law or for tax purposes

We do not sell or rent your personal information to third parties.

4. Data Retention

We retain your personal information only as long as necessary to fulfill your order and meet legal and regulatory obligations (such as UK tax law, usually 6 years). After this period, your data will be securely deleted.

5. International Data Transfers

If we transfer your information outside of the UK or EU (for example, through Shopify or third-party hosting providers), we rely on legally accepted data transfer mechanisms such as the EU–U.S. Data Privacy Framework or equivalent safeguards.

6. Your Rights

Under UK and EU law, you have the right to:

  • Access – request a copy of the personal data we hold about you
  • Rectify – request corrections or updates to your information
  • Erase – request deletion of your data, except where retention is legally required
  • Restrict or object – limit how we use your data or object to certain uses
  • Complain – lodge a complaint with the Information Commissioner’s Office (ICO) if you are in the UK

7. Contact Us

For any privacy-related questions or requests, you can contact us at:

📩 Email: support@wyrddezigns.com